The review wall
Customer testimonials, plus our ratings on Google, CARFAX and Nextdoor. Filter the testimonials by your make.
About these reviews. This site is run by Honest Mechanic, and every review on it comes from a real customer. Reviews marked "Verified customer review" were gathered by an independent review service, and we confirmed each one with the customer by phone. We never pay for reviews. You can read all of our public reviews on Google and CARFAX.
Makes we specialize in
The same work the dealer does on these cars, gas and hybrid, with factory-grade scan tools and OEM or OE-equivalent parts.
Hybrid service
Hybrids are part of our everyday work
Many of our customers drive a Prius, RAV4 Hybrid, Camry Hybrid, Highlander Hybrid, Sienna, Lexus hybrid, or a Honda, Subaru, Hyundai or Kia hybrid. You don't need to go back to the dealer to keep one running well. We test before we recommend anything, so a warning light doesn't automatically turn into a battery replacement.
- Hybrid system diagnostics with factory-level scan tools
- Hybrid battery health testing
- Battery cooling fan and filter service
- Inverter coolant service
- eCVT and transmission fluid service
- Brake service on regenerative braking systems
- 12-volt battery testing and replacement
- Factory-schedule maintenance that protects your warranty
We also service
Why owners skip the dealer
| Typical dealer | Honest Mechanic | |
|---|---|---|
| Who you talk to | A service advisor who knows little about vehicles | The people who work on your car |
| Recommendations | Menu upsells at every visit | Photos and plain explanations, with what can wait |
| Factory warranty | Maintained | Maintained. Federal law protects your right to use an independent shop |
| Diagnostics | Factory tools | Factory-level tools for Japanese makes |
| Pressure | Varies | None. You decide, on your schedule |
Questions owners ask
Can an independent shop service my car without voiding the factory warranty?
Yes. Under the federal Magnuson-Moss Warranty Act, a manufacturer can't void your warranty because an independent shop did the maintenance. We follow factory schedules and keep records you can show the manufacturer.
Do you work on hybrids?
Yes. Hybrids are a regular part of our work, including Toyota, Lexus, Honda, Subaru, Hyundai and Kia hybrids. We handle hybrid system diagnostics, battery health testing, cooling and inverter service, and factory-schedule maintenance.
Which makes do you specialize in?
Late-model Lexus, Acura, Subaru, Honda, Toyota and Mazda are our core. We also service Nissan, Infiniti, Genesis, Hyundai and Kia.
Who runs this review site?
Honest Mechanic does. Every review and testimonial is from a real customer. Public reviews link to where they were posted. Testimonials were collected by an independent review-request service and confirmed with each customer by phone.
Where are you located, and when are you open?
4021 Jennings Ct, Louisville, KY 40218 (directions). Open Monday to Thursday 7:30 AM to 6 PM and Friday 7:30 AM to 1 PM. Call (502) 507-7658 or book at honest-repair.com.